Archive for Tom Fedro

Activity does not always equal Accomplishment

Never confuse Activty 
By Tom Fedro
 
John Wooden, the greatest basketball coach of all time, said it best, “Never confuse Activity with Accomplishment.” One of the most difficult aspects of managing a start-up company is dealing with the excitement level of the new venture and essentially reining in the tendency to believe that constant activity for activity’s sake is critical at all times. 18 years ago, led by an almost euphoric market and the ability to tack “dot com” at the end of anything, one could watch stock prices soar as investment capital flew in and companies filled giant break rooms with ping pong tables, arcades, snack bars, and more. Everything was exciting and fun, but in many cases the activity wasn’t anything approaching good business. (This isn’t to say that amenities for employees can’t help attract and keep good staff, it just illustrates the frenetic pace of business in emerging markets.) A few years later, the tech “bubble” imploded, and the net result was a great loss of shareholder value, layoffs, and paper millionaires realizing they had non-paper debts.

Technology itself has enabled a single person to create a great deal. In the time it takes me to write and post these words, I will likely have also checked my email, sent correspondence via instant messaging, and arranged travel for a business conference. If the average businessperson accurately listed the tasks undergone in a particular day, the results would be surprising. At first glance, the sheer number of items completed will tend to create a sense of accomplishment. Who wouldn’t be proud of checking off thirty or forty items on a list? Dig a little deeper, though. Take a look at the tasks and determine which of them actually resulted in a benefit to the company? How many of them helped to fill a day but really meant less to the success of the venture than the time spent with them?

Now, multiply that activity by the number of employees working for you. There are certainly hundreds of activities happening every day that likely don’t offer anything in the way of accomplishment. This doesn’t mean your employees are bad or shirking duties. They probably go to bed at night just as tired and just as overworked as you do. It does mean, however, that every employee ought to learn what tasks impact the company. For example, I have known salespersons who spend hours “preparing” to make phone calls and others who stay on the phone constantly but somehow can’t consistently close business. I’ve known programmers who can write beautiful code but spend their time on features that have little benefit. Ultimately, it’s the responsibility of management to take the best efforts of the employees and ensure that they are directed properly for maximum effect, to turn the activity into real accomplishment.

How much of what your company does is just activity?

What Mac’s Battle for Workplace Dominance Means for IT Professionals

mac
by Tom Fedro

Mac’s growing popularity in the workplace doesn’t have to be a whole new set of IT headaches – if IT pros are willing to consider broader enterprise management tools.
For more than three decades, Apple has had a strong play in desktop publishing, education and other creative fields (e.g. photographers, graphic designers, video editors), but for many years, it was a rare exception to see a Mac in most other business environments. Ever since the BYOD (bring your own device) phenomena began picking up momentum over the past decade, things have changed.
According to JAMF Software’s second annual global survey of IT pros, 96% of all enterprise IT professionals say their internal teams are now supporting Macs. In fact, PC shipping estimates from Gartner show that the Windows PC market has been steadily declining, with shipments down 9.6% in Q1 2016 compared with the previous quarter. At the same time, worldwide Mac sales are holding steady.
Macs Bring New IT Management Challenges
Although end-users may find Macs easier to use, 73% of IT administrators feel the exact opposite, according to a study by Dimensional Research. Specifically, there are three areas where IT administrators run into challenges with Macs in the workplace:
1. Security. There is an obvious risk of putting business software and other intellectual property on personal devices—especially when employees lose their devices, or they terminate employment. The Find My iPhone app, which is the same app used to manage MacBooks and iMacs, is not able to distinguish between personal data and corporate data when performing a remote wipe. Additionally, the software requires an IT administrator to use the device owner’s user ID and password, which are the same credentials used to access users’ personal emails, photos, videos and anything else stored in iCloud. This can create a power struggle between users and IT professionals, and many headaches as well.
2. Backup and Recovery. Like Microsoft, Apple bundles backup and recovery software with its computers. However, Time Machine, like the Find My iPhone app, has its shortcomings. For instance, Time Machine doesn’t, in normal operation, create a bootable backup of the internal drive. It can only restore an internal drive from the backup archive. Additionally, Time Machine offers no flexibility with backup intervals; it runs a backup once per hour, which for some companies may be too often and for others not often enough. It is also difficult to verify the success of each backup since Apple makes the backup file log an invisible file, not intended for user inspection.
3. Networking. Although many popular software suites run on Mac and Windows platforms (e.g. Microsoft Office), there are always one or two that either only support Windows or have limited functionality on a Mac. Rather than using two devices, Apple’s Boot Camp software, which is included with Macs, can be used to install Windows on a Mac and allow users to switch between platforms during the boot-up process. Configuring Boot Camp requires hard drive partitioning, which isn’t problematic until users need to add more space to the partition down the road, an IT professional wants to move one of the Boot Camp partitions to another computer, or to perform an advanced task such as converting a partition table without data loss.
Minimize Mixed OS Frustrations with Disk Management Software
Instead of accepting Mac’s software limitations, there is another option that many IT teams overlook: investing in a disk management solution. When made specifically for the Apple platform, these solutions can give IT pros the kind of advanced data protection, backup, networking and overall granular control that they’re accustomed to in traditional PC/Windows environments, including:
• Secure disk wiping of business apps, files and directories using system administrator privileges instead of users’ personal IDs and passwords.
• Snapshot-driven backup and recovery and sector-level imaging, which minimizes backup storage footprints and enables users to create bootable USB drives, recover lost or accidentally deleted partitions, and perform full bare metal restores.
• The capability to resize partitions and redistribute unused space, perform non-destructive partition conversions and move partitions to new machines.
If you’re an IT professional who’s hoping Mac’s presence in business is a passing fad, you might want to reconsider your position, especially since millennials are playing a greater role in businesses’ IT strategies – and a large percent of them are Mac loyalists. Today’s new breed of enterprise-grade solutions built just for the Mac make it possible to get beyond what many consider a “Mac vs. Windows” IT battleground, and instead focus on getting the job done right, regardless of platform. The good news is both platforms can (finally) play nice together and create a better work experience for everyone.

First seen in CTR
Published with permission of WestWorldWide, LLC, publisher of Computer Technology Review. All rights reserved. 2016

Some Thoughts on Philanthropy

Tom Running.high res

Start-ups aren’t all the romantic fun that Hollywood makes them out to be.  We tend to see the drama and the excitement long after the company in question has succeeded.  We see Google or Apple or Microsoft with dramatic increases in shareholder value and we forget that the founders spent long sleepless nights wondering if they’d make payroll on Friday or if the money for the lease would come in.  We picture those wonderful “aha!” moments when everything falls into place and tend to forget that, for the most part, getting a business off the ground is just hard work, plain and simple hard work.

Once you launch the business and your shingle is on the front door, you’re going to get hit with requests for help from worthwhile and deserving causes.  That’s fine by me.  I think we all ought to do our best to contribute in any way we can.  Here are some thoughts on the subject.

Stay in Business

The first and most honorable thing you can do to help society is to stay in business!  How many employees rely on you to pay their bills and feed their families?  You’re obligated first to keep your business running, to avoid layoffs, and to provide an income for the employees relying on you.  You can directly benefit a great many people by providing training and opportunity to those working for you.

Help Others Stay in Business

What works for you works for other companies as well.  One of the clients who uses a product we developed was able to save three hours of work every single day by implementing our solutions.  The entire IT department at Purdue University saw their workload reduced by using the Adaptive Restore product.  What does that mean?  It means the department was able to save resources and provide better services.  The efficiency of the entire organization benefited.  Create and deliver products that do the same for your customers.

Encourage Participation

When possible, don’t just write checks.  Even if you have a few thousand dollars earmarked for a charity, it may be better to get your employees more involved.  Causes need more than money.  They also need engaged advocates.  Write a check and you’ve definitely helped, sure.  Encourage participation, and you’ve helped create advocates.  One of my favorite causes is Free Wheelchair Mission. In 2015 we set a goal to raise enough money to buy 200 wheel chairs and ran in the Surf City half marathon race in Huntington Beach California to collect donations to meet our objective. In this process we got some of our people very excited about the cause and were able to exceed our plan and provide 217 chairs to disadvantaged folks around the world.  The experience was great and provided more to all involved than could have possibly been expected from simply writing a check.

Look for Philanthropic Routines

There are a number of ways to help that will easily fit with what you do already.  What happens to your recyclables?  There are organizations that will pick them up on a regular basis.  The same goes for your empty ink cartridges.  What do you do with your obsolete technology?  Remember, to a tech company, obsolete means something entirely different than it does to a non-profit that really only needs to handle word processing and communications.  Actions that seem insignificant to you can be remarkably important to others.

Have a Heart

Remember that causes are important to those who champion them.  Do your best to help when you can.  When you can’t, make sure you treat the folks asking for help with respect.  Trying to be a part of something bigger than any individual ought to be respected.  If you send people on their way empty-handed, don’t send on their way empty-hearted.

The Future of Technology

By Tom Fedro

This month’s National Geographic spotlights explorers and the history of exploration. There is an interesting infographic that charts major scientific discoveries over time. One of the earliest navigational devices, the astrolabe, was used for navigation for over 400 years before the magnetic compass was invented. 400 years is a long time, compare that to the relatively short 34 years between the first moon landing by Neil Armstrong in which the entire mission had access to less computing power than what is now currently available in a common smartphone.  Technology is moving at an incredible speed.

When I grew up as a kid there were no cell phones, computers, or the Internet. Today, my kids cannot imagine life without them. Today, the Internet brings instant gratification. If you want to research what an astrolabe is, you need only to enter the term into an Internet search box and within seconds, you have your answer.

Today, you need only to walk into an electronics store to see the rapid advance of technology. In addition to smart phones, we have smart tvs with internet access, smart homes you can manage from any where in world, whats next?  I stumbled across an article on Bit Rebels discussing new technology that will allow viewers to touch virtual objects. The applications range from helping the blind see virtual objects through touch, enabling viewers to feel art objects, or shoppers to feel textures before purchasing online.

Its truly amazing to watch how quickly technology advances compared to centuries past and the creative thinking involved in new discoveries. Remember, throughout human history, up until 120 years ago, the most exciting mode of transportation was the horse! What will the next 20 years bring? Exciting stuff and I am grateful to be working in the technology industry and being able to interact with folks like you over a medium like this.