Customer Relationship Management

January 10, 2010

Relationship Management

I don’t understand why, but far too many businesses fail to take into account the importance of relationships. Relationships with employees, vendors, customers, and others determine the success or failure of an organization.
January 3, 2012

Tips for Developing Life-Long Clients

Like a good friend, great sales professionals continue their customer relationships long after the sale has closed. This is especially important when working in a Business to Business (B2B) software sales enironment.
December 16, 2012

Opportunity Knocks

Opportunity Knocks” is a collection of interesting, timely articles for the business and technology minded soul. Enjoy!
January 21, 2013
Tom Fedro

Got Value Added Resellers?? Use the White Glove Treatment

To be successful in the channel a technology vendor needs to provide its channel partners with not only top-notch products, they must offer the “white-glove” treatment. […]
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